Help Center
Troubleshooting
Fix common issues with automations, connections, DM delivery, and rate limits.
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Why Is My Automation Not Triggering?
Debug automations that stopped firing: account, token, keywords, and trigger type.
Why Are My DMs Not Being Delivered?
Fix delivery issues from Message Requests, rate limits, expired windows, and privacy settings.
How to Fix Instagram Connection Issues
Solutions for broken links, redirect failures, missing Facebook Pages, and token expiry.
Understanding DM Rate Limits and Messaging Windows
API hourly limits, credit usage, trigger windows, and safe sending practices.