Last updated: 27 July 2026
Effective: 27 July 2026
You can delete your ManyReach account and all data associated with it at any time. This page describes how, what gets removed, and when.
1. How to Request Deletion
Option 1 — Disconnect ManyReach from Instagram
In your Instagram app, go to Settings > Apps and websites, find ManyReach in the list of authorized apps, and tap Remove. Meta sends ManyReach an automated deauthorize callback. On receipt, we immediately revoke the access tokens for that Instagram account and begin the deletion process below.
Option 2 — Delete your account in-app
Sign in at manyreach.io and go to Settings > Account > Delete account. This permanently removes your ManyReach account.
Option 3 — Email us
Send an email to support@manyreach.io from the email address linked to your account, with subject "Delete my data". We will confirm receipt and complete deletion within the timeline below.
2. What Gets Deleted
- Your ManyReach account (email, name, profile)
- Every Instagram account you connected — handle, profile info, and the long-lived access token Meta issued
- All contacts (Instagram users who have interacted with your account through ManyReach)
- All messages stored from those contacts, in both directions
- All automation configurations (triggers, keywords, DM templates, link unfurls)
- All automation run logs and follower-count snapshots used for the growth metric
- Any captured leads (emails collected via DM automations)
- Bio pages, short links, and associated analytics data
- Subscription record (held by our payment provider per their policy)
3. Timeline
- Immediately — Instagram access tokens are revoked from our database and from Meta's side via API. Active automations stop running.
- Within 24 hours — your account is marked deleted and is no longer accessible via sign-in.
- Within 30 days — all data is purged from active databases.
- Up to 90 days — encrypted database backups may still contain your data. These are not accessed during normal operations and are rotated out automatically.
4. Confirmation
We send a confirmation email when deletion completes. If you do not receive confirmation within 7 days of your request, please email support@manyreach.io and we will follow up.
5. What We Cannot Delete
We cannot delete data held by third parties on your behalf, such as:
- Messages that have already been delivered to your Instagram account — those live in Instagram and are governed by Meta's Privacy Policy
- Payment records held by our payment provider — those are governed by their respective privacy policies
6. Contact
For any questions about data deletion, contact:
- ManyReach
- support@manyreach.io