Billing & Account

Understanding Credits and Pricing

How ManyReach credit packs work, what's included free, and when to top up.

Billing & Account4 min readUpdated May 2026

TL;DR

ManyReach uses credit packs instead of a mandatory monthly subscription. Start free, then buy credits when you need more automated DMs.

How credits work

  • Each automated DM uses credits from your balance.
  • Unlimited automations — you pay for send volume, not flow count.
  • Credits do not expire on unused balances according to your pack terms.

What's included when you start

  • Starter credits to test your first flows.
  • Comment-to-DM, story reply, and keyword triggers.
  • Link tracking and templates library access.

When to buy more credits

Top up before a launch, viral post, or seasonal campaign. Check Settings > Billing for current usage so automations do not pause mid-campaign.

How to get better results with this feature

The strongest results usually come from matching the feature to a clear goal. If your goal is lead generation, use the article to design a simple flow that captures interest quickly. If your goal is engagement, focus on a prompt or CTA that encourages replies and comments.

ManyReach works best when you keep the user journey short. A good setup usually includes one trigger, one message, one next step, and one measurable outcome. That keeps the experience easy to follow and easier to improve over time.

Once the flow is live, watch for the language your audience uses in comments or DMs. That feedback often reveals what to say next, what to automate, and where your content should go deeper on the next article.

  • Use a clear keyword or trigger that matches the article topic.
  • Keep the first DM short, helpful, and action-oriented.
  • Review replies, clicks, and conversions after the flow goes live.
  • Update the wording if the audience asks the same question in a different way.

Common mistakes to avoid

The most common issue is making the setup too broad. If one automation tries to do too many things, the message becomes vague and the conversion rate drops. It is usually better to build one very specific flow and then create a second one for the next use case.

Another common mistake is forgetting the follow-up. ManyReach can deliver the first DM, but the page, link, or offer behind it still has to be clear and mobile-friendly. A strong message plus a weak landing page will still underperform.

A third mistake is treating the article like the endpoint instead of the start of a workflow. The best help content should lead to a stronger setup, a better CTA, or a new automation that keeps working after the page is closed.

Frequently Asked Questions

Do I need a subscription?

No. Buy credit packs when you need more sends. Start free without a card.

What happens when credits run out?

Automations pause until you purchase more credits. Your data and flows remain saved.

Is there a refund policy?

All subscription and credit pack purchases are final once completed. Cancel anytime to stop future renewals; prior charges are not refunded. See our Refund Policy for details.