Billing & Account

Understanding Credits and Pricing

How ManyReach credit packs work, what's included free, and when to top up.

Billing & Account4 min readUpdated May 2026

TL;DR

ManyReach uses credit packs instead of a mandatory monthly subscription. Start free, then buy credits when you need more automated DMs.

How credits work

  • Each automated DM uses credits from your balance.
  • Unlimited automations — you pay for send volume, not flow count.
  • Credits do not expire on unused balances according to your pack terms.

What's included when you start

  • Starter credits to test your first flows.
  • Comment-to-DM, story reply, and keyword triggers.
  • Link tracking and templates library access.

When to buy more credits

Top up before a launch, viral post, or seasonal campaign. Check Settings > Billing for current usage so automations do not pause mid-campaign.

Frequently Asked Questions

Do I need a subscription?

No. Buy credit packs when you need more sends. Start free without a card.

What happens when credits run out?

Automations pause until you purchase more credits. Your data and flows remain saved.

Is there a refund policy?

All subscription and credit pack purchases are final once completed. Cancel anytime to stop future renewals; prior charges are not refunded. See our Refund Policy for details.